Grower Service Manager

Grower Service Manager

Bakersfield, CA

The Grower Services Manager will provide internal support to the sales department while working directly with growers to achieve results, maintain high levels of customer service, and further develop our brand. This position will work primarily from a home office and will be stationed in Bakersfield, CA. Attention to detail and the ability to work independently are skills necessary to preform this job. This role is for a fast-growing agtech company recently opened a new office in the Fresno area, and is expanding our team to meet the needs of today’s high-value crop market. Their award-winning agricultural intelligence platform helps growers manage and optimize pesticide applications, harvest activities and other critical field operations.


Main Responsibilities:

  • Develop a thorough understanding of company's products
  • Train customers on our suite of offerings (mobile and desktop), troubleshoot any technical issues they may encounter, and gather feedback from them to inform future product development
  • Produce seasonal summary reports and present findings to our customers
  • Support our sales team with analyses and presentations for pitch meetings
  • Participate in weekly meetings to communicate important activities to internal stakeholders
  • Work closely with our support team in Israel

Requirements:

  • 3+ years of work experience in the agricultural industry
  • Self-starter with high independence but amenable to teamwork
  • Strong interpersonal, oral and written skills
  • Comfortable presenting in front of large groups
  • A degree in a discipline related to plant science or agronomy is preferred
  • Prior experience in a customer service role is preferred
  • Prior experience working in Excel & PowerPoint skills is preferred
  • Prior experience working with Business Intelligence (BI) tools like Tableau, Qlikview is preferred
  • Prior experience with Geographic Information Systems (GIS) is preferred
  • Fluency in Spanish is preferred
  • This position requires travel; you must be willing to drive to customers throughout the Central Valley 2-3 days per week and come into the Fresno, CA office as needed

What we provide:

  • Pay commensurate with experience
  • Competitive benefits
  • Computer
  • Office space in downtown Fresno

PLEASE APPLY & UPLOAD RESUME USING THIS LINK: https://loxo.co/job/257297

Experience :
3-5 years
Wage :
Job Location :
Bakersfield, Fresno
Creation date :
07/16/2019