ADMINISTRATIVE DUTIES
? Answer phones and transfer to appropriate team member
? Greet and welcome visitors
? Package and send bid contracts, registered mail, and other contract documents
? Prepare and send invoices for accounting department
? File customer paperwork
? Process important emails, faxes, and mail to appropriate person
? Other duties as requested
CUSTOMER SERVICE
? Pivotal role in the sales process.
? Assist Account Representatives (AR) in all aspects of the customer relationship
? Respond to customer inquiries
? Determine resolutions for issues
? Work with the AR, accounting department, office staff, manufacturers, subcontractors, and freight companies, as needed
? Create, review, and process purchase orders with attention to detail
? Review vendor acknowledgements for accuracy
? Keep customers updated on progress of orders
? Research basic information on prospects as requested by AR
? Review information for accuracy and consistency
? Create customer quotes, research manufacturer details
TEAM COORDINATION
? Work with Account Representatives and other team members to assure proper flow of information and timely deliveries
? Provide updates to customers as requested
? Track product from quote to installation
QUALIFICATIONS:
? Education: AA Degree or higher, preferred
? Proficient with MS Word, Excel, and familiar with database management
? Multitasking with ability to keep numerous projects in motion
? People oriented, good interpersonal skills
? Keen attention to details
? Can work independently as well as with groups
? Strong organizational skills
? Strong written and verbal communication skills
? Must be able to work in a fast-paced environment
To apply: Click on link and load resume here.