Helpdesk - PC Tech

Under the general supervision of the Information Technology Director, the Helpdesk-PC Technician is responsible for assisting IT staff with managing all aspects of the company’s network and user’s workstations.


  • Assists Information Technology staff with administering and troubleshooting all aspects of the company’s network
  • Support all company software and hardware used by employees and contractors
  • Inventory control of software and hardware
  • Support of all remote locations
  • Manages projects as directed by IT staff
  • Researches, develops and implements computer solutions
  • Documents all activity in the IT helpdesk database and library
  • Performs other related duties as assigned by IT staff

Education & Experience:

  • High school Diploma or GED required
  • Basic Information Technology Training or experience needed
  • Certificates a plus
  • Oil and gas industry work experience preferred but not necessary.


  • Strong familiarity with Windows 10, MS Office, Windows Deployment Services, basic networking, printers, hardware and software installation and troubleshooting, and telephone systems.
  • Strong verbal and written communication skills.
  • Strong customer service skills.
  • Ability to multitask and prioritize work.
  • Strong ethical business practices.
  • Willingness to work nights and or weekends for scheduled projects on an as needed basis
  • Willingness to travel to remote locations on an as needed basis when remote support is not possible.
  • Must be able to follow directions and use common sense to solve problems.
  • Must have excellent organizational, communication and analytical skills.
  • Attention to detail.
  • Meet established deadlines.
  • Follow all company’s safety policies and procedures.


Experience :
1-2 years
Wage :
Job Location :
Creation date :