Duties and Responsibilities include the following (other duties may be assigned):
Proactively manages all aspects of international accounts not limited to order placement, inventory managements and coordinating logistical aspects related to exporting food and agribusiness products in containers.
Work with shipping lines/NVOCCs and service providers (trucking companies, containers loading facilities..etc) to execute bookings and ensure that transactions are executed on time and in most efficient way possible.
Executes required export documentation for multiple accounts in various stages of completion in a highly time sensitive environment.
Timely management of multiple lines of communication with suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties.
Obtains export certificates from various government agencies in compliance with each shipment.
Assures compliance with customs, export, applicable foreign trade/importation laws, as well as applicable federal transport regulations.
Initiate timely invoicing and work closely with accounting department to ensure billing accuracy.
Identifies risks and opportunities, when developing logistics plan and freight estimates for super loads, complex international shipments to ensure cost-effective, safe, and efficient transportation of company’s products.
Processes freight claims and customer complaints.
Reviews, prepares, and invoices for payment.
Audits export files for compliance and scan into database.