Site Reliability Engineer

Our client, a reputable energy company headquartered in the Central Valley of California, has an immediate need for a direct hire Site Reliability Engineer. As a Site Reliability Engineer (SRE), the company will rely on your deep technical expertise on a broad-range of technologies to manage and maintain the company infrastructure spanning our Corporate Headquarters, branch offices in the United States and Costa Rica along with supporting the technologies that allow our diverse business portfolio to deliver the outstanding experiences our

customers deserve. This role requires a high level of accountability, responsibility, ability to get things done both in a team setting and independently. As an SRE, you crave for tough problems to solve and find it your calling to make a positive impact to the organization.

Responsibilities and Duties:

• Develop and maintain the company’s data center, infrastructure, and assets used across the enterprise including but not limited to servers, networks, firewalls, switches and point-of-sale system
• Provide engineer-level support for the company’s data centers, networks, telecommunications, systems and commercially-of-the-shelf and custom develop applications
• Maintain services and ensure availability, reliability, security, latency and overall health of the company’s information systems
• Provide capacity planning, change management and emergency response to enterprise-wide issues
• Responsible for the administration, support, development, integration, asset management, and documentation of servers, network and telecom assets or initiatives.
• The Network/Telecom participates in all phases of the IT Service Lifecycle as necessary, conduct root cause analysis, apply corrective action plans, and creating post mortem reports
• Responsible for administration, support, development, integration, and documentation of commercially off-the-shelf and custom applications used across the enterprise
• Serve as a subject matter expert in all phases of the software-development-lifecycle including but not limited to conducting root cause analysis, applying corrective action plans, and completing post-mortem reports
• Engage in the entire lifecycle (from inception, design, planning, deployment, operation and maintenance) continuous improvement) of IT service management of existing and next generation IT platform
• Liaison for the IT department and work with functional managers to drive projects from inception to completion
• Provide 24x7 availability two weeks per-month

Qualifications:

• 5 or more years of experience in an IT engineering level role and as part of a matrixed team supporting a diverse range of technologies infrastructure from data center to retail point of sale equipment
• At least a bachelor's degree, in Computer Science, MIS or another technical field Working knowledge of the following
• Strong knowledge of virtualization, storage, servers, and data protection (Veeam) and an In- depth knowledge of virtualization (VMWare) and three-tier data-center architecture, hyper- converged architecture
• Working knowledge of Edge computing a huge-plus
• Working knowledge of web development technologies (HMTL/CSS/JavaScript/JSON/AJAX), APIs, SQL (views, stored procedures, CRUD, ETL)
• Experience in code-refactoring/migration a plus
• A strong command and confident use of the English language (85% or above) in both oral and in writing
• Ability to handle multiple tasks and meet deadlines
• Ability to work efficiently and productively
• Capable of exercising extreme discretion and independent judgment
• Ability to handle confidential information professionally
• Proven track record for providing stellar customer service to a wide-range of end-users (from C- Suite to construction-workers)
• Takes constructive feedback and a lifelong learner
• Possess deep and infectious passion for technology and its ability to empower an organization